Your privacy matters
Privacy Policy
This page explains how we collect, use and look after the information you share with us.
What information we collect
When you submit an enquiry through our website, we collect only the details you choose to provide, such as:
- Your name
- Contact / WhatsApp number
- Email address (if provided)
- Event details — date, type, guest count and menu preferences
- Any notes you share about your event
How we use your information
We use your information for only two purposes:
- To respond to your enquiry and plan your catering or event.
- To share our company newsletter and occasional promotional updates, if you have opted in.
We do not sell, rent or share your personal data with any third parties for marketing purposes.
How long we keep your data
We keep your enquiry details for as long as needed to manage your event or follow up with you. If you no longer wish to hear from us, you can ask us to remove your details at any time and we will delete them promptly.
Newsletter and marketing
From time to time we may send a company newsletter with updates, special offers and event inspiration. You can cancel or unsubscribe from these messages at any time by clicking the unsubscribe link in any email, or by contacting us directly.
Your rights
You have the right to:
- Ask what data we hold about you.
- Request corrections to your information.
- Ask us to delete your data at any time.
- Stop receiving newsletters or marketing messages.
How to contact us
For any privacy questions, data requests or unsubscribe requests, please email anandakumar@joycaterer.com or call +91 73388 44034.
Updates to this policy
We may update this policy from time to time. Any changes will be posted on this page with the latest effective date.